How a simple family moment inspired us to revolutionize health support for families everywhere.
It was a typical Tuesday evening in 2023 when Sarah, our founder, received a frantic call from her sister. Their mother had forgotten to take her diabetes medication for the third day in a row. Despite living just 15 minutes away, Sarah had no way of knowing if her mom was staying on top of her health routine.
That night, Sarah realized that millions of families face the same challenge: wanting to support their loved ones' health but lacking the right tools to do so effectively. The idea for Hug was born from this simple, universal need.
We spent months talking to families, healthcare providers, and caregivers to understand the real challenges they face. The insights were clear: families want to help, but they need better tools and communication methods.
Our team of designers and developers worked tirelessly to create an app that feels warm and personal, not clinical. We focused on making health support feel like a loving conversation, not a medical reminder.
We launched early versions with real families and iterated based on their feedback. Every feature was designed with real people in mind, ensuring that Hug truly serves the needs of families.
Families using Hug report feeling more connected and supportive of each other's health journeys.
Users consistently report improved medication adherence and healthier lifestyle choices with family support.
Our story is just beginning. We envision a world where every family has the tools they need to support each other's health and wellness. Where technology brings families closer together, not further apart.
We're committed to continuously improving Hug based on family feedback and emerging health technology. Our goal is to make family health support so natural and effective that it becomes an integral part of how families care for each other.
Join thousands of families who are already writing their own health support stories with Hug.